All wholesale lists sold by DistributorsSuppliers.com are delivered immediately via download once payment has been made. We do not sell tangible products. Each list includes a 30 DAY MONEY-BACK GUARANTEE. In other words, if you are not satisfied with your purchase within 30 days after payment has been made, we will issue you a full refund. However, anyone who does ask for a refund will not receive future updates for the lists. We updates our lists periodically.